Privacy policy
Kick Essentials LLC – Privacy Policy
Last updated: May 7, 2026
This Privacy Policy describes how Kick Essentials LLC (“Kick Essentials,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kick-essentials.com (the “Site”), interact with our retail location at Aventura Mall (Suite #707, Aventura, FL 33180), receive SMS messages from us, or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, SMS subscriber, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example when sending a message through the Services.
- SMS and messaging information including your phone number, your consent to receive text messages, and the content of messages you send to us. See the SMS / Text Messaging section below for further details.
- In-store information including details you provide in person at our Aventura Mall retail location, such as your name and contact details for buying offers, restock notifications, or appointment scheduling.
- Lead form information including details you submit through our lead and inquiry forms on Instagram, Facebook, or other social media platforms.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
- Advertising and marketing platforms such as Meta (Facebook and Instagram), where you may submit a Kick Essentials lead form.
- SMS and messaging platforms (such as Twilio) that we use to deliver and manage text messages on our behalf.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create and manage your account, arrange for shipping, facilitate any returns and exchanges, and enable you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- SMS Communications. If you have opted in, we use your phone number to send recurring text messages related to your inquiries, buying offers, inventory updates, restocks, drops, order updates, appointment confirmations, and promotional offers.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe.
- Communicating with You. We use your personal information to provide you with customer support and improve our Services.
SMS / Text Messaging
If you opt in to receive SMS or text messages from Kick Essentials — by submitting your phone number through our website forms, our Meta lead forms, in person at our retail location, or by texting us directly — we collect and process your phone number and message content for the purposes described above.
SMS opt-in data is never shared. We will not sell, rent, or share your mobile phone number, SMS consent status, or text message content with any third party for that third party’s own marketing purposes. The only third parties with whom we share this information are the SMS service providers (such as Twilio) that deliver messages on our behalf, and only to the extent necessary to operate the messaging program.
Your participation in our SMS program is voluntary, and consent is not a condition of any purchase. You may opt out at any time by replying STOP to any message from (786) 516-2356. For full SMS terms, see our SMS Terms & Consent page and Section 22 of our Terms of Service.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics, and better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services to work incorrectly or no longer be available.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, and SMS delivery).
- With business and marketing partners, including Shopify and Meta, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
As noted above, we do not sell, rent, or share your SMS opt-in data with any third party for that third party’s marketing purposes.
Over the past 12 months we have disclosed the following categories of personal information about users for the purposes set out above:
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone. We do not control who will have access to information you choose to make available to others.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under 13. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information.
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. As a general guide:
- Order and transaction records are typically retained for at least 7 years to comply with tax, accounting, and chargeback requirements.
- Account information is retained for as long as your account is active, plus a reasonable period thereafter.
- SMS opt-in records (including consent timestamps and message logs) are retained for as long as you remain subscribed and for a reasonable period after opt-out to demonstrate compliance with applicable laws.
- Marketing preferences are retained until you opt out, plus a reasonable period to honor your opt-out request.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information we hold about you, including details about how we use and share your information.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes considered to be “targeted advertising,” as defined in applicable privacy laws. If you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use.
- Right to Limit Use of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information.
- Restriction of Processing. You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent. Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal. You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences. You may opt out of marketing emails using the unsubscribe link in any email, and out of SMS marketing by replying STOP to any message.
You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before responding to a request.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) provide you with specific rights regarding your personal information, including the rights described above. You may submit a CCPA/CPRA request by emailing us at support@kick-essentials.com with the subject line “California Privacy Request.” You may also designate an authorized agent to make a request on your behalf, subject to verification.
We do not knowingly sell personal information of California residents under 16 years of age.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, depending on where you live you may have the right to appeal our decision or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection. For purposes of European data protection law, the data controller is Kick Essentials LLC at the address below.
Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise any of your rights, please contact us at:
Kick Essentials LLC
Aventura Mall, Suite #707
Aventura, FL 33180
Email: support@kick-essentials.com
SMS: (786) 516-2356
Website: kick-essentials.com
