AIR JORDAN 1 LOW (W) 'PANDA (2023)'
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ShippingNov 19 - Nov 23
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Free Shipping on all orders over $75
AIR JORDAN 1 LOW (W) 'PANDA (2023)'
Women's Sizing
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at dhannoun@me.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at dhannoun@me.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at dhannoun@me.com.
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Frequently Asked Questions
1. What is the return policy for KICK ESSENTIALS?
We offer a 30-day return policy on all items. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
2. How long does shipping take?
Standard shipping typically takes 5-7 business days. Expedited shipping options are available at checkout for faster delivery.
3. Do you offer international shipping?
Yes, we ship to select international locations. Shipping fees and delivery times vary depending on the destination.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.
5. What payment methods do you accept?
We accept all major credit cards, PayPal, and several other secure payment methods to make your shopping experience convenient.
6. How do I contact customer service?
You can reach our customer service team through the "Contact Us" page on our website, via email at dhannoun@me.com, or by phone at 1-800-555-1234.